Shopify is primarily an e-commerce platform and an e-commerce website builder that allows businesses to sell products both online and in person. It fits into the software category of SaaS (Software as a Service), offering businesses a complete suite of tools to create, manage, and grow an online store and retail presence. 

Key Features of Shopify:

Online Store Creation:

Shopify provides a hosted solution with customizable templates and a drag-and-drop editor to build professional-looking online stores without coding. 

Payment Processing:

It offers its own payment gateway, Shopify Payments, and integrates with other methods like credit cards and PayPal for seamless transactions.

In-Person Sales (POS):

The platform includes a Point-of-Sale (POS) system that unifies in-store and online sales, managing inventory and payments across all channels. 

Inventory Management:

Shopify provides tools to track inventory levels, offering alerts for low stock and streamlining the management process. 

Marketing and Analytics:

The platform includes blogging capabilities and analytics tools to help businesses understand customer behavior, website traffic, and product performance. 

App and Integration Store: 

App and Integration Store: A vast app store allows users to add features and integrations to their stores, connecting with other software and services for expanded functionality. 

Multi-Channel Selling: 

 Businesses can sell their products on various marketplaces and social media platforms, such as Amazon, Etsy, Instagram, and Facebook. 

B2B Functionality:

Shopify offers built-in tools to support wholesale sales, including custom pricing and payment term.